Seems like a simple question is this day and age, especially
now in a climate of industry shifting and change. Some restaurant chains are
starting to figure it out, most recently Chili’s. They clearly returned to
their Culinary Core to revamp their
business. So far no one else has said it so bluntly as they did when they said
“We can’t be everything to everybody” instead they will focus on improving
quality and size of the menu items that are the foundation of the brand. In
essence they are returning to their Culinary
Core of burgers, fajitas and ribs. Is
it a big gamble? I don’t think so, having been in to recently check out the
changes. Chili’s is back in a game changing way that will over the long term
drive new traffic. Why because now they can deliver a better experience on the
“fantastic few” menu items instead of the “mediocre many”.
Monday, November 6, 2017
What is a Brand’s Culinary Core and how is it important?
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